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September 16, 2018
  • National Provider Enrollment Forum
    Sheraton Music City Hotel, Nashville, TN - Sunday, September 16, 2018 - Wednesday, September 19, 2018 08:00am - 02:00pm

    From physician offices, home health agencies, hospitals and  rural health clinics to FQHCs, CORFs, IDTFs and more — no matter what your  setting — walk away with training tailored to your provider setting that will ensure uninterrupted billing. Earn CEUs!

    Experts, including David Zetter, will present during this three day annual conference. CAQH will present and plenty of networking with these experts.

    With 3 intensive days of hands-on training, join CAQH officials and our nationally-recognized experts to:

    • Proposed program integrity enhancements to the provider enrollment process put you at risk of penalties, deactivation, revocation, and denials.
    • Medicare estimates $2.4 billion in cost savings under this proposed rule, which means your payments can be revoked.

    Join us and get unrivaled information from the experts that speak with CMS about potential pitfalls that will affect your organization’s enrollment. With increased mergers and acquisitions within healthcare, you may be inadvertently committing fraud. Prepare your practice against healthcare providers and suppliers that attempt to circumvent Medicare’s enrollment requirements.

    We’ll also review the most important enrollment changes and give you exclusive networking times with the experts. Whether you work at a physician office, home health agency, hospital, rural health clinic or any other setting, this is the only training event that will help you master the enrollment process and ensure uninterrupted billing!

    Get first word on PECOS udpates and next generation UPD changes set to launch in early 2018!

    • Pinpoint enrollment process missteps with the support of our experts
    • More than a dozen MAC “untruths” debunked at our last conference!
    • Learn how to complete the new CMS-855 forms.
    • Receive a plain-English walk through of the UPD application and each of the CMS-855 forms (print and PECOS versions covered side-by-side) —More than 200 enrollment & credentialing application questions answered at our last conference!
    • Troubleshoot your PECOS account at a work station manned by David Zetter.

    Every attendee receives an Enrollment Resources Toolkit, packed with actual 855 forms you need for a successful enrollment at your fingertips!

    PLUS – network with peers from state and provider settings just like yours to discover their tips and tricks for efficiently managing enrollment & credentialing workloads!

    Click here for Detailed Event Information and Registration!


August 17, 2018
  • PracticeRight Course 2018
    Loyola University Water Tower Campus, Chicago, IL - Friday, August 17, 2018 08:00am - 05:00pm

    Speaking for American Physician Institute for Advanced Professional Studies

    BuildRight (agenda subject to change)

    • Business Plan Checklist
      • Determine your focus - what type of therapy will you provide; who will you treat (what population/community); what hours will you work; will you utilize e-Therapy/see patients online?
      • Determine your budget; where will start-up $ come from - loan, savings, money from day job?
      • Obtain tax/legal advice – what type of business entity?
      • Provide all forms and templates they will need
         
    • Space & Staff: The Foundation of Your Practice  
      • What you should look for when leasing an office - (location, size, accessibility to clients, safety); what about buying an office?
      • What you should know about leasing contracts and negotiating the best deal
      • What type of support staff will you need? Can you do it on your own?
      • Common staffing mistakes you should avoid
         
    • Malpractice Insurance: Terrible Tales about Tails:
      • State Regulations on Medical Malpractice Insurance
      • Know the Difference between Claims-Made, Occurrence, and Claims-Paid Coverage
         
    • Electronic Medical Records: Practical and Medical-Legal Aspects
      • The Pros and Cons of electronic records for psychiatry practices
      • HIPAA compliance in chart storage and handling
         
    • Business Insurance and Taxes: You’re in Business Now and What You Don’t Know WILL Hurt You 
      • Costly small business insurance mistakes to avoid
      • Using simple but effective accounting software
      • Accounting tips to make your practice thrive
      • What to look for in an accountant
         
    • Practice Operations: Practice Power Toolkit for Running Your Practice Virtually on Autopilot
      • Success Story 1: I Started a Thriving Practice in a New Town
      • Success Story 2: A Working Mother’s Approach to Eliminating Practice Hassles & Working on Her Own Terms
         
    • Managed Care: From Surviving the Thriving
      • The Do’s and Don’ts of getting on HMO panels
      • What to say and do to improve getting inpatient and outpatient authorization for services
      • How to write progress notes that do the job they are designed to do
      • Negotiating better reimbursement – yes it is possible!
         
    • Get Patients: Use Networking, Marketing, Branding to Rocket Your Practice
      • Public Relations with local media - press releases
      • Get on the radio. It’s cheaper than you think - TV interviews
      • Using print and direct mail ads effectively direct marketing - direct marketing - mail, email, cold-calling; market in writing – books, articles, newsletters, blogs; market in speech - speeches, teach courses; maintain website
      • Networking with colleagues who are your referral sources
      • Establish credibility – make formal announcement, use testimonials, obtain referrals
      • Develop and implement a marketing plan – create marketing strategy – use multiple approaches, establish budget, evaluate results
      • Establish marketing schedule and stick to it

    BillRight

    • Revenue Cycle Management: The Dos and Do Nots
      • How to build a strong fiancial policy in light of changing healthcare payments
      • This program will take you through the entire revenue cycle process from intiial patient contact to full adjudication of the claim
        • Understand how you should set up systems and policies to ensure you collect every dime for services rendered, based on proven policies and procedures from an industry expert
    • Get Paid: Collections Right and Wrong
      • Don’t work for free: Effective Collections that don’t alienate your patients

     

    CLICK HERE for more information and registration.


June 13, 2018
  • NSCHBC 2018 Annual Conference
    Charleston, SC - Wednesday, June 13, 2018 - Friday, June 15, 2018 08:00am - 05:00pm

    Sessions 
    Our keynote speaker is Terry Bowden, head football coach at the University of Akron. Bowden was previously head coach at Salem University (1983–1985), Samford University (1987–1992), Auburn University (1993–1998), and the University of North Alabama (2009–2011). Bowden is a son of former Florida State University head football coach legend Bobby Bowden.  His focus on leadership will inspire everyone in attendance.

    Topics will include:

    • data analytics and successfully negotiating managed care contracts
    • trends in super-groups, independent practices, and employed physicians
    • patient-centered medical homes
    • audit risk and regulatory update
    • trends in telemedicine
    • cybersecurity
    • dental breakout session highlighting hot trends for new dentists and growing your dental hygiene practice

    David Zetter will participate in a panel discussion on:
     

    Helping Physician Practices Negotiate and Deal with Managed Care Plans - Tips and Strategies

    Most medical practices do not negotiate their managed care contracts. However, many practices have successfully increased practice revenues by developing a sound negotiation strategy and then going out and implementing the strategy. Using a process format, this presentation will provide information on how to develop new methodologies for reimbursement and related negotiation strategies. This includes an overview of how to evaluate current reimbursement and payor contracts, the negotiation process, how RVU cost accounting can and must be used in any contact negotiation, and how to identify and use the all-important negotiation leverage points. This session will also include a detailed discussion of the government antitrust rules that every contract negotiator must know and be aware of, along with a discussion of the non-financial contract issues that should be addressed in any contract review and subsequent negotiation.

    We are continuing our series, “Lunch with a Legend”, where attendees will hear and learn from one of the best and the brightest in our industry, Mr. Jack Rue Coleman.

    CHBC Certification Live Review Course and Exam
    Subject to cancellation one month out for low enrollment.

    The Live Certification Review Course offers classroom-style lessons, which will take place all day during the regular conference schedule. A proctored exam session will be held on Saturday, June 16, from 8:00 AM – 12:00 PM for the students.

    Registration includes reference material, Exam, continental breakfasts, lunches, Opening Reception, and President’s Awards Reception. To become a Certified Healthcare Business Consultant you MUST have consulting experience. NSCHBC membership is required to register and is not included in the above price.

    Click here to register!

    Educational Meeting CPE Credits 
    Earn up to 20.5 CPE Credits!

    The National Society of Certified Healthcare Business Consultants is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasbaregistry.org.

    Program Level: Intermediate Delivery Method: Group-Live

    No prerequisite or advanced preparation is required, however prior experience in practice management or financial management is suggested. The objective of the meeting is to further develop skills in healthcare business consulting.


February 04, 2018
  • National Provider Enrollment Conference
    Mirage Hotel, Las Vegas, NV - Sunday, February 04, 2018 - Wednesday, February 07, 2018 08:00am - 05:00pm

    From physician offices, home health agencies, hospitals and  rural health clinics to FQHCs, CORFs, IDTFs and more — no matter what your  setting — walk away with training tailored to your provider setting that will ensure uninterrupted billing. Earn CEUs!
     
    Experts, including David Zetter, will present during this three day annual conference. CAQH will present and plenty of networking with these experts.
     
    With 3 intensive days of hands-on training, join top CMS and CAQH officials and our nationally-recognized experts to:

    Proposed program integrity enhancements to the provider enrollment process put you at risk of penalties, deactivation, revocation, and denials. Medicare estimates $2.4 billion in cost savings under this proposed rule, which means your payments can be revoked.

    Join us and get unrivaled information from the experts that speak with CMS about potential pitfalls that will affect your organization’s enrollment. With increased mergers and acquisitions within healthcare, you may be inadvertently committing fraud. Prepare your practice against healthcare providers and suppliers that attempt to circumvent Medicare’s enrollment requirements.

    We’ll also review the most important enrollment changes and give you exclusive networking times with the experts. Whether you work at a physician office, home health agency, hospital, rural health clinic or any other setting, this is the only training event that will help you master the enrollment process and ensure uninterrupted billing!

    Get first word on PECOS udpates and next generation UPD changes set to launch in early 2018!
    ·         Pinpoint enrollment process missteps with the support of our experts More than a dozen MAC “untruths” debunked at our last conference!
    ·         Learn how to complete the new CMS-855 forms.
    ·         Receive a plain-English walk through of the UPD application and each of the CMS-855 forms (print and PECOS versions covered side-by-side) —More than 200 enrollment & credentialing application questions answered at our last conference!
    ·         Troubleshoot your PECOS account at a work station manned by David Zetter.  
    Every attendee receives an Enrollment Resources Toolkit, packed with actual 855 forms you need for a successful enrollment at your fingertips!

    PLUS – network with peers from state and provider settings just like yours to discover their tips and tricks for efficiently managing enrollment & credentialing workloads!
     

January 11, 2018
  • NSCHBC 2018 Winter Workshop
    Fort Myers, FL - Thursday, January 11, 2018 - Friday, January 12, 2018 08:00am - 05:00pm

    This event is for consultants only.  Click here for registration information.
    January 11, 2018
    9:00 AM – 10:40 AM
    Ask an Attorney
    Lawyers from Brennan, Manna & Diamond, LLC
    BUSINESS LAW
     
    10:50 AM – 12:05 PM
    Statistics & Benchmarking – What do we Really Want?
    Mike Dejno, CHBC, CPA, Healthcare Management Consultants, Inc.
    SPECIALIZED KNOWLEDGE
     
    1:00 PM – 2:40 PM
    Trends in Healthcare Valuations
    Mark Dietrich, CPA. ABV, Mark O. Dietrich, CPA/ABV
    SPECIALIZED KNOWLEDGE
     
    2:55 PM – 4:10 PM
    How to Help Doctors NOT Lose Money
    Reed Tinsley, CPA, CVA, CFP, CHBC, Reed Tinsley, CPA
    SPECIALIZED KNOWLEDGE
     
    January 12, 2018
    9:00 AM – 10:40 AM
    MIPS – Teaching our Clients
    Maxine Lewis, CMM, CPC, CPC-I, CCS-P, ScrogginsGrear
    David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, Zetter Healthcare
    SPECIALIZED KNOWLEDGE
     
    10:50 AM – 12:30 PM
    Personality Assessments and Impact on HR
    Donna White, Legacy Consulting Services
    BUSINESS MANAGEMENT AND ORGANIZATION
     
    1:30 PM – 3:10 PM
    Consultant Best Practices
    BUSINESS MANAGEMENT AND ORGANIZATION
     
     

October 19, 2017
  • Provider Enrollment 2018: What’s New That You Need to Know Now
    - Thursday, October 19, 2017 01:00pm - 02:30pm

    Rules for Medicare enrollment—as well as the Provider Enrollment, Chain, and Ownership System (PECOS), the National Plan and Provider Enumeration System (NPPES), revalidation, and so on—change from year to year, and providers and their staff who are tasked with handling enrollment scramble to keep up. Just one undetected change in procedure can delay enrollment processes enough to put providers out of commission for extended periods, resulting in reduced earnings and administrative headaches. Even when they are detected, enrollment changes can be subtle and easy to overlook unless they’re reviewed systematically.

    Join expert speaker David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, as he shows participants how to navigate the NPPES with all its latest changes. He will also help attendees understand the coming Medicare PECOS changes that will affect enrollment, activation, revalidation, and other processes. Following that, he will highlight the CAQH practice administrator module to enter common information for multiple providers. 

    At the conclusion of this program, participants will be able to: 

    • Navigate the NPPES with all its latest changes 
    • Understand the PECOS 2.0 changes 
    • Perform enrollment surrogacy to the latest standards 
    • Use the CAQH practice administrator module to enter common information for multiple providers 

    Agenda 

    • NPPES 3.0: The recent switchover from NPPES 2.0 has left some people confused. Get up to speed on the new system.
       
    • PECOS: Review of possible future updates and the forthcoming PECOS 2.0 rebuild 
       
    • Surrogate program: Changes that have already been implemented in I&A and how they affect the work of enrollment and credentialing specialists 
       
    • CAQH—ProView: A review of key features in the practice administrator module that make life easy for enrollment and credentialing specialists 

    Who Should Listen? 

    • All medical facilities that handle physician enrollment for Medicare (practices, hospitals) 
    • Practice owners and managers 
    • Enrollment and credentialing specialists and managers 
    • Enrollee surrogates 
    • Providers who want to better understand the enrollment process

October 13, 2017
  • World Congress of Gastroenterology @ ACG 2017
    Orange County Convention Center, Orlando, Florida - Friday, October 13, 2017 - Wednesday, October 18, 2017 08:00am - 05:00pm

    The Circle of Life in Your Practice - Audit Proof Your Practice
     
    Find out more information about David's speaking engagement here.

April 23, 2017
  • DecisionHealth National Provider Enrollment Workshop 2017
    Sheraton Music City Hotel, Nashfille, TN - Sunday, April 23, 2017 - Wednesday, April 26, 2017 08:00am - 05:00pm

    From physician offices, home health agencies, hospitals and  rural health clinics to FQHCs, CORFs, IDTFs and more — no matter what your  setting — walk away with training tailored to your provider setting that will ensure uninterrupted billing. Earn CEUs!
     
    Experts, including David Zetter, will present during this three day annual conference. CMS and CAQH will present and plenty of networking with these experts.
     
    With 3 intensive days of hands-on training, join top CMS and CAQH officials and our nationally-recognized experts to:

    Proposed program integrity enhancements to the provider enrollment process put you at risk of penalties, deactivation, revocation, and denials. Medicare estimates $2.4 billion in cost savings under this proposed rule, which means your payments can be revoked.

    Join us and get unrivaled information directly from CMS about potential pitfalls that will affect your organization’s enrollment. With increased mergers and acquisitions within healthcare, you may be inadvertently committing fraud. Prepare your practice against healthcare providers and suppliers that attempt to circumvent Medicare’s enrollment requirements.

    We’ll also review the most important enrollment changes and give you exclusive networking times with CMS and your MACs. Whether you work at a physician office, home health agency, hospital, rural health clinic or any other setting, this is the only training event that will help you master the enrollment process and ensure uninterrupted billing!


    Get first word on PECOS udpates and next generation UPD changes set to launch in early 2017!
    ·         Pinpoint enrollment process missteps with the support of CMS’s top enrollment official and her team from the Provider Enrollment Operations Group inside CMS. More than a dozen MAC “untruths” debunked at our last conference!
    ·         Learn how to complete the new CMS-855 forms.
    ·         Receive a plain-English walk through of the UPD application and each of the CMS-855 forms (print and PECOS versions covered side-by-side) —More than 200 enrollment & credentialing application questions answered at our last conference!
    ·         Troubleshoot your PECOS account at a work station manned by David Zetter and PECOS contractor CGI.  
    Every attendee receives an Enrollment Resources Toolkit, packed with actual 855 forms you need for a successful enrollment at your fingertips!

    PLUS – network with peers from state and provider settings just like yours to discover their tips and tricks for efficiently managing enrollment & credentialing workloads!
     

December 05, 2016
  • DecisionHealth Billing & Coding Summit
    - Monday, December 05, 2016 - Wednesday, December 07, 2016

    Revenue Cycle Management in he New Healthcare Environment
    You can't keep your same old process in a new healthcare insurance environment.  So what do you do?
     
    The back end of the revenue cycle process is ugly and time comsuming chasing after the revenue... so don't do it any longer.  David Zetter will present proven and successful strategies to ensure you collect the revenue due your practice up front. But, there is more to it than that. 
     
    Learn:
    • What is wrong with your current processes
    • What you can do to fix them or toss them out!
    • What strategies are already proven and work
    • How you can implement them in your practice
    • How you will be a hero and secure you position for the foreseeable future
    David Zetter will present and  break down the changes and how they will impact your practice. Find out what you need to ensure your practice stays on top of the AR and how to put the money in the bank.

    Head into 2017 with tools to successfully ensure accurate and clean claims all year:
    •  Learn about changes you can make to your RCM process
    •  Get insider tips to make patient collections work for you
    •  Ensure your revenue cycle stands up to scrutiny
    •  Streamline your intake process to keep your revenue flowing
    Join us at the 2016 Billing and Coding Summit as we break down upcoming changes and how they will impact your practice. Find out what you need to ensure your practice gets a pay bump and not a pay cut. This is your final chance to get the guidance you need to make the successful transition to value-based care.

    Head into 2017 with tools to successfully ensure accurate and clean claims all year:
    •  Find out how MIPS and APMs are going to directly impact your billing and coding
    •  Learn about the intricacies of risk adjustment coding
    •  Get insider tips to make contract negotiations work for you
    •  Ensure your revenue cycle stands up to scrutiny
    •  Streamline your intake process to keep your revenue flowing
     
    Procedural (Plus!) Coding Changes Workshop
    Set your practice up for coding success in 2017

    Get coding updates for CPT® and ICD-10 during our interactive preconference workshop. We’ll provide all the in-depth information you need to avoid pitfalls created by incorrect code assignment and keep pace with proper and compliant reimbursement procedures.
     
    Addtional Topics Include:
    • Value-Based Payment
    • Risk Adjustment Coding
    • Revenue Cycle Management
    • Payor Contract Negotiations
     

November 17, 2016
  • CCPA Purchasing Partners LP & Lurie Children's Hospital Practice Management Conference
    Cafe La Cave, Des Plaines, IL - Thursday, November 17, 2016

    Revenue Cycle Management in he New Healthcare Environment
    You can't keep your same old process in a new healthcare insurance environment.  So what do you do?
     
    The back end of the revenue cycle process is ugly and time comsuming chasing after the revenue... so don't do it any longer.  David Zetter will present proven and successful strategies to ensure you collect the revenue due your practice up front. But, there is more to it than that. 
     
    Learn:
    • What is wrong with your current processes
    • What you can do to fix them or toss them out!
    • What strategies are already proven and work
    • How you can implement them in your practice
    • How you will be a hero and secure you position for the foreseeable future
    •  
    MACRA and MIPS: Under the Microscope
    Payment reform is upon us. The Merit-Based Incentive Payment System (MIPS) and Alternative Payment Models (APMs) will be implemented in 2017, which means your evaluation period starts January 1. Starting next year, your practice’s performance will be under a microscope – and your abiity to manage the changes that are coming are key to your practice revenue

    David Zetter will present and  break down upcoming changes and how they will impact your practice. Find out what you need to ensure your practice gets a pay bump and not a pay cut. This is your final chance to get the guidance you need to make the successful transition to value-based care.

    Head into 2017 with tools to successfully ensure accurate and clean claims all year:
    •  Find out how MIPS and APMs are going to directly impact your billing and coding
    •  Learn about changes you can make to your RCM process
    •  Get insider tips to make patient collections work for you
    •  Ensure your revenue cycle stands up to scrutiny
    •  Streamline your intake process to keep your revenue flowing
     
     


Publishings & Audio Conference CDs

Medicare Enrollment: Get Up To Speed on Your Revalidation Requirements
Recorded September 20, 2011, David J. Zetter, presented by Part B News & DecisionHealth.  Know the critical revalidation rules required before March 23, 2013 to ensure you keep your billing privileges.
How to Survice the PECOS Ordering/Referring Rule
David J. Zetter, presented by Part B News & DecisionHealth. Time is running out. Find out what you must do to avoid disruptions in payments due to CMS's ordering/referring rule.
Physician Practices & Hospitalists: Opportunities for New Business, Plus How to Avoid Common Headaches & Bill Properly
David J. Zetter, presented by Part B News & DecisionHealth.
Bill High-Denial Physical Therapy Codes Correctly
David J. Zetter, presented by Part B News & DecisionHealth.
How to Bullet Proof Your E/M Documentation and Billing
David J. Zetter, presented by Part B News & DecisionHealth.
Learn How to Enroll Medicare Providers Online in PECOS
David J. Zetter, presented by Part B News & DecisionHealth.
Don't Let Medicare Stop Your Payments - Master PECOS Today
David J. Zetter, presented by Part B News & DecisionHealth.
How to Survive the PECOS Ordering/Referring Rule
David J. Zetter, presented by Part B News & DecisionHealth.

OnDemand Webinars

A Step-By-Step Guide to Using PECOS
David J. Zetter, presented by the MGMA. Are you frustrated with PECOS? Attend and learn how to make your life and your providers' lives much easier. Recorded October 19, 2010. Order the CD. Order the On-Demand Webinar.
Physician Practice Compliance Plans
David J. Zetter, presented by ComplianceOnline
HIPAA Compliance & Workforce Training for Medical Practices
David J. Zetter, presented by ComplianceOnline
OSHA Training & Compliance for Medical Practices
 David J. Zetter, presented by ComplianceOnline
Sexual Harassment Awareness & Prevention for Managers
David J. Zetter, presented by ComplianceOnline
Developing an Employee Handbook
David J. Zetter, presented by ComplianceOnline