Events

Upcoming Events

Comply with the new Provider Directory Rules to avoid fines

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session DescriptionERISA Laws: It is Time to Take Your Head Out of the Sand2

New government regulations make YOU responsible for the accuracy of your in-network payer directory listings – every 90 days, or risk having your payer contracts terminated.

Here are just a few of the questions you’ll get answered to by attending this upcoming 60-minute online training:

  • What are your responsibilities if a provider leaves your practice or takes a leave of absence?
  • What if the payer fails to send out an attestation reminder?
  • Are you required to have processes in place to stay on top of your directory listing?
  • What is the best way to fix a directory error outside of attestation timelines?
  • How can you utilize your CAQH listing to reduce your compliance risk?
  • When are you required to notify the payer of schedule changes (either location or time)?
  • What format should you use to notify payers of changes?
  • Do the rules change if nonphysician providers bill under physician NPIs?
  • How should new provider services be billed if their directory listing isn’t finalized?
  • What documentation is required when providers change their name?
  • When a provider leaves your practice, when must you notify the payer?
  • And much more!

 

ERISA Laws: It is Time to Take Your Head Out of the Sand

REGISTER SOON!

September 22, 2022 

 

 $50 off any order with code ZETTER50

 

National Provider Enrollment Forum

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session Description

2022 National Provider Enrollment Forum

The 2022 National Provider Enrollment Forum delivers two days of engaging education and training to provider enrollment professionals, enrollment managers, and credentialing specialists.

2022 National Provider Enrollment Forum

Experienced veterans and top industry experts offer best practices and tips for developing and sustaining successful enrollment processes. Whether you’re a newly minted professional or an experienced enrollment specialist, you won’t want to miss this opportunity to get step-by-step training and answers to your most pressing questions!

REGISTER TODAY!

September 19–20, 2022 | Phoenix, Arizona

 

Past Events

NAMSS 2022 Provider Enrollment Session #6: Contracting & Credentialing: Holding the Payor Accountable

<img src=“image.jpg” alt=“NAMSS” NAMSS=“image tooltip”>

The 2022 NAMSS Provider Enrollment series will close with another presentation from David Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP.  David will share how to properly communicate your interest in participation with each payor, how to properly track your communications and process, and also how state regulations can help you hold the payor accountable to get the work done when it is supposed to be done.  You will also walk away with more information on how to perfect your enrollment and credentialing and how to trim time off your process to allow your providers to be productive sooner.

  • Learning objectives This session will:
    • Empower you as a Provider Enrollment MSP to maximize your relationship with payors
    • Learn how and when to push back against your payor partners
    • Provide more information on how to perfect your enrollment and credentialing and how to trim time off your process to allow your providers to be productive, sooner.

REGISTER TODAY!

Thursday, June 16, 2022
2:00-3:30 pm ET

 

NSCHBC Annual Meeting

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

SessionsNSCHBC Annual Conference - June 8-10, 2022

  • Practice Start-Ups
  • No Surpises Act
  • Consultants Round table

REGISTER TODAY!

Wednesday, June 8 to Friday, June 10, 2022
8:00 AM – 5:00 PM

 

NAMSS 2022 Provider Enrollment Session #1: Provider Enrollment 101

<img src=“image.jpg” alt=“NAMSS” NAMSS=“image tooltip”>

This session will introduce you to provider enrollment, credentialing, and contracting, but it will also communicate how to create a proactive enrollment process, and how to set up systems and processes to onboard new providers properly and timely to ensure they are productive from the date they start seeing patients.  You will be provided with copies of checklists and documents that will help you improve your processes.

  • Learning objectives. This session will:
    • Provide beginners in Provider Enrollment with an overview of provider enrollment, credentialing, and contracting
    • Provide experienced Provider Enrollment MSPs with helpful process improvement tips and advice to create a more proactive enrollment process and highlight how to set up systems and processes to onboard new providers properly and more quickly
    • Provide all attendees with copies of checklists and documents that will help you improve your processes

REGISTER TODAY!

Thursday, May 19, 2022
2:00-3:30 pm ET

 

Health Training Leaders

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session Description

Credentialing Tracking & How to Hold Payors Accountable

One simple mistake while credentialing (or re-credentialing) your providers can bring their payer reimbursement to a screeching halt.

There are a million places where your physician credentialing can go wrong. In fact, errors most commonly occur in credentialing processes. With so many moving parts, it’s easy for your credentialing process get out of control, but it doesn’t have to be this way….

REGISTER TODAY!

Thursday, March 31, 2022
1:00 P.M. EDT

 

NSCHBC Telehealth Summit

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session Description

NSCHBC Telehealth SummitThe Building Blocks to Telehealth Success: Structuring a Compliant Telehealth Offering Talk all things contracting, future pandemic protections, malpractice insurance language, and new vs. established patients with David Zetter and Amanda Waesch.

REGISTER TODAY!

Thursday, February 24, 2022
11:00 AM – 3:00 PM

 

Credentialing and Contracting for the Consultant

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session Description

NSCHBC - Winter Workshop 2022This session will explain how providers are credentialed and contracted, how it affects the consultant’s clients and what they need to know to have a better understanding of this process and how it has and continues to change. It will also advise the consultant on how to coach their clients to stop the leaking sieve of money that occurs every time their clients onboard a new provider. Understand how to stop the bleeding of cash and move it to the top and bottom line of the practice.

REGISTER TODAY!

Thursday, January 13, 2022
10:45 AM – 12:00 PM

 

Speed Up Credentialing & Reimbursement for New Providers

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session Description

When onboarding a new physician to your practice, your process must be flawless. The slightest mistake can result in significant reimbursement delays – or worse, payer rule violations. Onboarding a New Physician Healthcare Training Leader.

To get your new provider up to speed fast, there are a million details you must get right the first time. Failure to do so can significantly delay a new provider from being eligible to see patients and get paid. Even simple errors can get your set-up/transfer documents thrown out, and then you have to go through the entire process all over again.

It is vital that your new physician starts to see patients and get paid as soon as possible. You can make this happen by attending this upcoming online training.

REGISTER TODAY!

Thursday, January 18, 2022
1:00 PM EDT

 

PECOS: Master CMS Surrogacy Enrollment Requirements

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session Description

CMS specifically prohibits you from using your provider’s PECOS (Provider Enrollment, Chain and Ownership System) login to manage, verify, update or authorize their Medicare enrollments.

Instead, the Agency wants you to use their surrogacy system which allows you to work on your provider’s behalf using your own login. Failing to comply with these rules, means that you are NOT in compliance with CMS requirements – not somewhere you want to be. 

There are strict guidelines for proper completion and compliance for managing PECOS Medicare enrollment surrogacy accounts, which means the accurate set-up of connection requests and access can be complex and confusing.

This is where enrollment expert and educator, David J. Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP, can help. During his upcoming live 60-minute online training, on Tuesday, November 16th at 1pm ET, David will walk you through how to set up your I&A and surrogacy accounts and how to set up connection requests to be able to access your provider enrollments in PECOS and their NPPES accounts which contain their NPI information. You will also learn to utilize the new multifactor authentication process and incorporate surrogacy access correctly the first time. 

Here are just a few of the easy-to-implement PECOS Medicare enrollment, multifactor authentication and surrogacy account set-up and management steps you’ll receive by attending this upcoming 60-minute online training:

  • Efficiently add, modify and terminate providers from your group login
  • Comply with access rules for the Identify & Access (I&A) Management System
  • Efficiently manage organizational and individual practitioner enrollments in PECOS
  • Create an I&A account to securely access CMS systems such as NPPES & PECOS
  • Easily manage provider NPPES & PECOS accounts with your surrogacy program login
  • Successfully use your login to also manage your provider NPI records in NPPES
  • Choose your correct designation: Authorized/Access Manager (AO/AM) or Staff End User
  • More easily and quickly update practitioner information to avoid Medicare deactivation
  • Easily authorize your staff as PECOS & NPPES users to streamline workflow
  • And so much more….

By attending this expert-led online training, you’ll be able to more accurately and efficiently use the Identity & Access (I&A) Management System to comply with Medicare surrogacy regulations. Your login will also give you access to multiple platforms (PECOS, NPPES, etc.) all from one easy login.

Using Medicare’s surrogacy account accurately is one of the few occasions where complying with government regulations will actually save you time and headaches. With the click of a button, you’ll be able to tell which of your practitioners need updating or are missing information and be able to resolve the issue fast.

Whether utilizing the PECOS enrollment system to enroll a provider for the first time, modify an existing account or remove a practitioner from your group you must comply with Medicare access rules. This training will help you set up and utilize Medicare’s surrogacy process accurately and compliantly.

Don’t wait, sign up for this online training today.

Click here and enroll TODAY!

Tuesday, November 16, 2021
1:00PM ET (60 min.)

 

Tomorrow’s Revenue Cycle Today – What This Consultant Looks for in a Billing Company

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Session Description
Revenue cycle management has been done the same way with the same policies and procedures for decades. Healthcare has changed and revenue cycle has to change with the times. Practices are failing because physician practices have been forced to become collection agencies and the processes that have always been implemented do not work. Stop the madness and learn how you can be a better partner for your clients going forward.

Learning Objectives – By the end of this session, attendees will be able to:

  • Recognize why revenue cycle has to change
  • Outline strategies to be a better partner to your clients
  • Define methods to work proactively with your clients

Click here and enroll TODAY!

Friday, September 10, 2021
9:45 a.m. – 10:45 a.m.

 

The Enrollment Process With PECOS, I&A, and NPPES

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Join David Zetter as he explains how the Provider Enrollment, Chain, and Ownership System (PECOS) works in tandem with the Identity & Access Management System (I&A) as well as the National Plan and Provider Enumeration System (NPPES) during the provider enrollment process. Zetter will also detail the multifactor authentication process and the different roles of delegated officials, authorized officials, and surrogates.

Click here to enroll TODAY!

Monday, September 20, 2021
9:10 a.m. – 10:10 a.m.

 

Increase Revenue With Improved New Provider Onboarding

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Avoid losing money and productivity by guaranteeing that you collect payments for all your practitioners’ services from the day they start. Having a strong new provider onboarding process ensures practitioners can begin receiving reimbursement immediately upon starting. In this session, David Zetter will offer suggestions and actionable guidance to improve your onboarding process.

Click here to enroll TODAY!

Monday, September 20, 2021
12:40 p.m. – 1:40 p.m.

An Introduction to Contracting With Commercial Payers

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

New to enrolling, contracting, and credentialing with commercial payers? Join David Zetter as he provides an introduction and explains what you can expect from the overall process, the vendors, and your staff during commercial payer enrollment. You’ll walk away with best practices you can use to ensure success.

Click here to enroll TODAY!

 

Monday, September 20, 2021
3:20 p.m. – 4:20 p.m.

What Are Consultants Doing In Their Practice That You Can Offer to Your Clients?

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

NSCHBCAnnual Meeting for the National Society of Certified Healthcare Business Consultants.

Click here to enroll TODAY!

Tuesday, June 3, 2021
12:40-2:20pm EST

NPE and CRC Virtual Experience: Improve New Provider Onboarding to Increase Revenue

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Would you like to guarantee payment for all services conducted by your practitioners from the day they start, without losing any money or productivity? In this session, Zetter offers suggestions and actionable guidance to improve your new provider on-boarding process so that practitioners can begin receiving reimbursement immediately upon starting.

Click here to enroll TODAY!

Day 2 of experience: Tuesday, April 20, 2021
11:00am – 12:30pm

NPE and CRC Virtual Experience: PECOS/I&A and NPPES Updates & Multifactor Authentication

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Master the PECOS Identity & Access Management System to request surrogacy on behalf of providers. Plus, David Zetter clarifies how Delegated Officials and Authorized Officials take on different meanings when performing enrollment vs. acting as a surrogate.

Click here to enroll TODAY!

Day 2 of experience: Tuesday, April 20, 2021
1:55pm – 2:55pm

David J. ZetterNSCHBC Webinar: A New Approach to Revenue Cycle Management

David J. Zetter, CHBC, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMA

This FREE, 60-minute webinar presented by David Zetter of Zetter HealthCare Management Consultants will demonstrate a new approach to Revenue Cycle Management. Click here to enroll for free TODAY!

March 17, 2021 @ 11:00am

Provider Enrollment Virtual Summit

Connect with industry experts and provider enrollment specialists around the country at the Provider Enrollment Virtual Summit! … for an innovative virtual event featuring engaging education and training for provider enrollment professionals, enrollment managers, and credentialing specialists. Ideal for both new and experienced enrollment professionals, this event is your opportunity to get step-by-step training and answers to your most pressing questions as you master the enrollment process.

Sept 29 – Oct 1, 2020

Introductions to PECOS/I&A and Surrogacy

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Experienced healthcare consultant David Zetter breaks down the Provider Enrollment, Chain, and Ownership System (PECOS), the Identity & Access Management System, and the National Plan & Provider Enumeration System (NPPES) into easy-to-understand pieces in this session. Zetter also introduces surrogacy and explains its importance.New Orleans, LA

April 19, 2020  (Pre-Conference) | 2:40 pm – 3:50 pm

PECOS/I&A and NPPES Updates & Multif…

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Master the PECOS Identity & Access Management System to request surrogacy on behalf of providers. Plus, David Zetter clarifies how Delegated Officials and Authorized Officials take on different meanings when performing enrollment vs. acting as a surrogate.

New Orleans, LA

April 20, 2020 | Day 1 | 10:40 a.m. – 11:40 p.m.

Contracting With Commercial Payers

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Join David Zetter for an introduction to enrolling, contracting, and credentialing with commercial payers. Learn what to expect from the overall process, the vendors, and your staff when enrolling with commercial payers. Zetter also provides best practices for successful enrollment with these payers.

New Orleans, LA

April 20, 2020 | Day 1 | 3:20 p.m. – 4:20 p.m.

Improve New Provider Onboarding to Increase Re…

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Would you like to guarantee payment for all services conducted by your practitioners from the day they start, without losing any money or productivity? In this session, David Zetter offers suggestions and actionable guidance to improve your new provider onboarding process so that practitioners can begin receiving reimbursement immediately upon starting.

New Orleans, LA

April 21, 2020 | Day 2 | 9:10 a.m. – 10:10 a.m.

Telemedicine – Compliance Considerations [WE…

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

NSCHBC

Telemedicine is fast becoming an accepted way of delivering healthcare services to the population. Government has accepted it and is reimbursing for it and more commercial payors are accepting it. Health systems and private practice are adopting this delivery of services quickly and you can too. Knowing what you need to know prior to making the investment is important. Plenty of information will be shared to give you a good understanding of telemedicine and prepare you for the next steps to take.

Webinar

October 16th | 11:00am EST

DecisionHealth National Provider Enrollment Sy…

From physician offices, home health agencies, hospitals and rural health clinics to FQHCs, CORFs, IDTFs and more — no matter what your setting — walk away with training tailored to your provider setting that will ensure uninterrupted billing. Earn CEUs! Experts,

Sheraton Grand Nashville Downtown

September 22-25, 2019 | 8:00am – 5:00pm

NSCHBC Winter Workshop

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

NSCHBC

Managed Care Contracting and Payor Negotiations
Targeted Probe & Education (TPE) Audit Update
Consultant Best Practices (Facilitator)

Markham Norton Mosteller Wright & Company – Fort Myers, FL

January 16- 17, 2019 | 9:00 am – 5:00 pm

PCOCPA (AAPC Local Chapter) December Seminar

AAPCStill using provider NPI/PECOS IDs and passwords? You’re violating federal regulations. Master the Identity & Access management system to request surrogacy on behalf of providers. Plus, we’ll clarify how Delegated Officials and Authorized Officials take on different meaning in performing enrollment vs. acting as a surrogate. And you will learn the latest and greatest on what plans CMS has for these programs.

Red Lion Inn – Harrisburg East

December 7, 2018 | 8:00 am – 04:30 pm

National Provider Enrollment Forum

From physician offices, home health agencies, hospitals and rural health clinics to FQHCs, CORFs, IDTFs and more — no matter what your setting — walk away with training tailored to your provider setting that will ensure uninterrupted billing. Earn CEUs! Experts,

Sheraton Music City Hotel, Nashville, TN

September 16 -19, 2018 | 8:00am – 2:00pm

Practice Right Course 2018

Speaking for American Physician Institute for Advanced Professional Studies

  • BuildRight
  • Business Plan Checklist
  • Determine your budget; where will start-up $ come from – loan, savings, money from day job?

Loyola University Water Tower Campus, Chicago, IL

August 17, 2018 | 8:00am – 5:00pm

NSCHBC 2018 Annual Conference

NSCHBCSessions
Our keynote speaker is Terry Bowden, head football coach at the University of Akron. Bowden was previously head coach at Salem University (1983–1985) Samford University (1987–1992), Auburn University (1993–1998), and the University of North Alabama (2009–2011).

Charleston, SC

June 13 – 15, 2018 | 8:00am – 5:00pm

National Provider Enrollment Conference

From physician offices, home health agencies, hospitals and rural health clinics to FQHCs, CORFs, IDTFs and more — no matter what your setting — walk away with training tailored to your provider setting that will ensure uninterrupted billing. Earn CEUs! Experts, including David Zetter, will present during this three day annual conference. CAQH will present and plenty of networking with these experts.

Mirage Hotel, Las Vegas, NV

February 4 – 7, 2018
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